Shipping policy
1. General Information
At Events by Tani, we strive to provide a seamless and timely shipping experience for all our customers. This Shipping Policy outlines our shipping practices, estimated delivery times, and other important details. By placing an order with us, you agree to the terms outlined below.
2. Shipping Charges
- Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
- Any applicable shipping promotions or discounts will be displayed at checkout.
3. International Shipping
- We offer international shipping to select countries.
- International shipping times and costs vary depending on the destination and selected shipping method.
- Any customs duties, taxes, or additional charges imposed by the destination country are the responsibility of the customer.
4. Lost, Stolen, or Damaged Packages
- Lost or Stolen Packages: We are not responsible for lost or stolen packages marked as "delivered" by the carrier. Please contact the shipping carrier directly for assistance.
- Damaged Packages: If your order arrives damaged, please contact us within 3 days of delivery at [business@eventsbytani.com] with photos of the damaged item and packaging.
5. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us:
- By email: business@eventsbytani.com
- By visiting our website: https://eventsbytani.com